DSG & GDPR
mazdek complies with Swiss DSG 2023 and EU GDPR. Protecting your data is our highest priority.
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Your 8 Rights Under DSG & GDPR
Right to Information
You have the right to know how your data is being used.
Right of Access
You can request a copy of your personal data.
Right to Rectification
You can request correction of inaccurate data.
Right to Erasure
You can request deletion of your data ("right to be forgotten").
Right to Restriction
You can restrict the processing of your data.
Right to Data Portability
You can receive your data in a common format.
Right to Object
You can object to the processing of your data.
Rights Related to Automated Decisions
You have the right to human review.
What are DSG and GDPR?
As a Swiss company, we are primarily subject to the Swiss Data Protection Act (DSG 2023), which came into force on 1 September 2023. Additionally, we comply with the EU General Data Protection Regulation (GDPR) where applicable - particularly for our EU customers. Both laws protect the 8 fundamental rights of data subjects.
Why are DSG and GDPR important?
mazdek GmbH is headquartered in Switzerland and serves customers in Switzerland and the EU. The DSG 2023 is tailored to our Swiss business and provides a level of protection comparable to the GDPR. By complying with both frameworks, we ensure the highest level of data protection for all our customers.
Who has audited mazdek?
We conduct regular internal audits in accordance with DSG Art. 7 (Data Security) and Art. 8 (Privacy by Design). Our processes are continuously reviewed and improved. When necessary, we work with external data protection experts and the FDPIC (Federal Data Protection and Information Commissioner).
Where is data stored?
Your data is primarily stored in data centres in Switzerland. For certain services, we also use EU data centres. All data centres are ISO 27001 certified. For data transfers abroad, we comply with the requirements of DSG Art. 16-18.
What measures protect personal data?
In accordance with DSG Art. 8 (Data Security), we rely on: TLS 1.3 encryption, encrypted databases, regular security audits, access controls based on the need-to-know principle, automated backups, and an incident response plan. All employees receive regular training.
How does mazdek fulfil its obligations as a data processor?
In accordance with DSG Art. 9 and GDPR Art. 28, we conclude data processing agreements with all customers. We process data only according to documented instructions, ensure confidentiality, support with data subject rights, and delete data after contract termination.
How can I access data protection resources?
All our data protection documents are publicly accessible: Privacy Policy (/en/privacy), Cookie Policy (/en/cookies), Terms of Service (/en/terms). For questions, contact us at [email protected].
Can you answer a questionnaire?
Yes! If you need to conduct a security questionnaire or due diligence review, we are happy to help. Contact us at [email protected] with your questionnaire, and we will respond within 5 business days.