mazdek
RAG & Knowledge

Your Knowledge
AI-Powered

RAG systems and knowledge bases — your documents become intelligently searchable. Semantic Search finds what keyword search misses.

View packages
From CHF 4,990
GDPR compliant
Semantic Search

Use Cases

What do you use RAG for?

Internal Knowledge Portal

Employees find answers in manuals, policies, and process documents.

Customer Support

AI chatbot answers customer inquiries with your product knowledge.

Technical Documentation

Developers and technicians quickly find relevant specifications.

Legal & Compliance

Make legal documents, contracts, and compliance guidelines searchable.

Features

What makes our RAG system special?

Semantic Search

Understands meaning, not just keywords — finds relevant content intelligently.

Knowledge Base

All documents centrally indexed and instantly searchable.

AI Answers

Precise answers with source citations from your own data.

Data Security

Your data stays under your control — GDPR compliant.

Integration

Seamless connection to CRM, ERP, helpdesk, and more.

Multilingual

Questions and answers in multiple languages.

How RAG Works

From Question to Precise Answer

See how your question finds the most relevant documents in milliseconds and generates a source-based answer.

?QuestionEmbeddingVector Search94%VacationPolicy.pdf87%HR-Guidelines.docx72%Absence.xlsxLLMAnswer with Sources
Question: "How do I request vacation?"
98.5%
Accuracy
<2s
Response Time
3
Sources

Pricing

RAG System — Costs

Starter

Perfect for small teams.

from 4,990CHF
  • Up to 1,000 documents
  • Semantic Search
  • Web interface
  • PDF, Word, Excel
  • Email support
  • 3 months updates
Popular

Business

For growing companies.

from 12,990CHF
  • Up to 10,000 documents
  • AI chatbot integration
  • API access
  • All document types
  • Slack/Teams integration
  • 12 months support

Enterprise

Custom solutions.

on requestCHF
  • Unlimited documents
  • Multi-tenant capable
  • On-premise possible
  • Custom integrations
  • SLA & dedicated support
  • Training included
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Process

How your RAG system is built

1

Analysis

Assessment of your data sources and use cases.

2

Setup

Indexing your documents and configuration.

3

Integration

Connection to existing systems and workflows.

4

Go-Live

Training, launch, and continuous optimization.

FAQ

Frequently Asked Questions

What is RAG (Retrieval-Augmented Generation)?

RAG combines Large Language Models with your own knowledge base. Instead of general knowledge, the AI uses your specific documents, manuals, and data to provide precise, context-aware answers.

How much does a RAG system cost?

A RAG system at mazdek starts from CHF 4,990 for small knowledge bases. Enterprise solutions with extensive documents are individually quoted. AI-powered development saves you up to 70% compared to in-house development.

What documents can the system process?

Our RAG system processes PDFs, Word, Excel, PowerPoint, emails, websites, Confluence, Notion, SharePoint, and more. Structured data from databases and APIs is also integrated.

How accurate are the answers?

Through Semantic Search and embedding technology, RAG delivers precise answers with source citations. Hallucinations are minimized as the AI only accesses your verified data.

Is my knowledge secure?

Yes, your data stays in your infrastructure or in a dedicated cloud tenant. We use encryption, access controls, and GDPR-compliant hosting partners in Switzerland.

Can RAG integrate with existing systems?

Yes, we integrate RAG into your existing IT: CRM, ERP, helpdesk, intranet, Slack, Teams. APIs enable seamless integration into workflows and applications.

How long does implementation take?

A basic RAG system is operational in 2-4 weeks. More complex projects with many data sources require 6-12 weeks. Pilot projects with limited scope are possible in 1-2 weeks.

What is Semantic Search?

Semantic Search understands the meaning of your question, not just keywords. "How do I request vacation?" also finds documents about "leave application" or "absence policy" — smarter than classic full-text search.

Does the system support multiple languages?

Yes, our RAG system supports multilingual knowledge bases. Questions in German are answered even from English or French documents — ideal for international teams.

How is the system trained?

No classic training needed. Documents are indexed once and immediately searchable. Updates happen automatically when changes occur. Fine-tuning is optional for specialized use cases.

RAG & Knowledge Systems — Your Advantages with mazdek

mazdek is your Swiss AI agency for RAG systems and knowledge bases. With Retrieval-Augmented Generation, your enterprise knowledge becomes intelligently searchable — more precise than classic full-text search, more secure than public AI tools.

Whether internal knowledge portal, customer support bot, or technical documentation — our AI-powered RAG systems deliver answers with source citations from your own data. GDPR compliant, on-premise or in the cloud.

RAG System Switzerland • Retrieval Augmented Generation • AI Knowledge Base • Semantic Search • Knowledge Base • Enterprise Search • AI Document Search • Chatbot with Custom Knowledge • Vector Database • Embeddings

After Project Completion

Keep Your Knowledge Base Performing

Your RAG system needs continuous monitoring and seamless integration to deliver accurate answers at scale.

ARGUS Guardian

CHF 490/month

24/7 monitoring of your RAG system: vector database health, embedding pipeline, query latency, and answer quality. Instant alerts when retrieval accuracy drops.

  • Vector database performance tracking
  • Document indexing pipeline health
  • Query response time monitoring
  • Hallucination detection alerts

IRIS Messaging

CHF 800/month

Extend your RAG knowledge base to messaging channels: employees and customers can query your knowledge via WhatsApp, Telegram, or Slack with AI-powered responses.

  • WhatsApp, Telegram, Signal
  • Knowledge queries via chat
  • Source citations in responses
  • Slack & Teams integration

Ready for intelligent knowledge search?

Make your enterprise knowledge AI-searchable. Free initial consultation included.

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